Check here for essential travel information regarding COVID-19. Just take your order number to a ticket office in the station. Mention that you will travel with a Eurail Pass, so that you only pay the reservation fee and not the full fare. It is also possible to pre-reserve a seat by phone, by calling +34 91 232 03 20 (Renfe phone sales). Please try again later. Select extension '1' for train information and bookings. Original review: April 17, 2020. So had 1 German ticket and 1 Eurostar ticket. Please note that some providers do not support this phone number. Reply from Rail Europe UK Hi Tony, Due to the current situation, we are receiving a much higher number of queries than normal and our current response time is around 48-72 hours. If your reservations are delivered to an address, you'll have to pay a fee of 7 euros. You’ll hear a German menu when you call the Deutsche Bahn. Just go to the ticket office with your order number. Während 800-622-8600 die beste gebührenfreie Nummer von Rail Europe ist, gibt es insgesamt 2 Möglichkeiten, mit ihnen in Kontakt zu treten. Before you travel. Most international trains allow reservations to be made from 4 months before the date of departure (or from 6 months for Eurostar and ICE). You must collect your reservation within 72 hours. When calling you'll hear a menu in German, French, and English. Don't use Rail Europe. Rail Europe is an online company that deals in train travel and rail tickets across the globe. Get to know our fleet with its special features. Get on board - Sign up for our newsletter! Deutsche Bahn (German Railways) have an English-speaking phone number, as well as numbers for information & tickets in several other European languages. Save 61% on UK Rail Search train times Get the app 200+ operators Travel safely - Get the latest travel advice and booking info here Luxembourg: CFL Booking Center. It only holds a seat for you for 72 hours. Rail Europe booking fee Here at Rail Europe, we do our very best to deliver top-notch customer service and booking facilities while working hard to ensure the continued healthy growth of our company. Retrieve the references for a train ticket travel dossier, a commercial card, subscription, purchased on our website. The call center may charge a booking fee. Tip: As the number of seats at the lowest fares on Thalys, Eurostar, TGV and ICE trains is limited, we recommend that you book your trip as early as possible. You have already subscribed to this newsletter! You'll get a direct connection when calling this booking center. Your reservations can be delivered to any European country. The best phone number and way to avoid the wait on hold, available live chat options, and the best ways overall to contact Rail Europe in an easy-to-use summary, as well as a full comparison of the 2 ways to reach Rail Europe, compared by speed and customer recommendations. I bought passes (guess by mail cannot remember) and booked seats/couchettes at the station ticket office. Home; Deutsche Bahn: Discover Germany and Europe by train! Man_in_Seat_61. For additional special discounts and bonus offers, look for Rail Europe promo codes. Trainline, your quick and easy way to book train and bus tickets across Europe. See the latest updates. I need... Cant get a hold of rail europe saying its an invalid number, I want to cancel my train ticket departing from Paris to Lyon. Your Rail Europe agents' website has a whole new look and feel. Delivery, collection and translations. Book now and enjoy the flexibility of traveling 17 months later in Europe with our Eurail Pass! Some European trains can't be booked through our Reservation Service. 32,796 forum posts. You can book with railway companies in the following countries: You can buy seat reservations for Germany, Italy, France, Denmark and Sweden straight from our Rail Planner App, as well as the Thalys and Eurostar and the Glacier Express. She is visiting from... Want to travel on train lyria *****Paris to basel * january*Bought * tickets*Train can... Been trying to phone rail europe but saying invalid number. Keeping Europe connected after Brexit. GetHuman works with customers everywhere to compile the best tips and tools for reaching call centers faster and solving common customer problems effectively. If you pick up your reservations at Luxembourg's main train station, … Subscribe to be the first to know about our latest deals and get travel inspiration. Ideas for your next vacation ... one for every train we run. GetHuman does not work directly with Rail Europe's customer support operations. When calling, you'll hear a menu in German. Today's top Rail Europe raileurope.com Promotion Code: $100 Off Orders $1000+ $5 Off $10+ Swiss Travel Pass Holders Get a 50% Discount on Most Mountain Railways … Your reservations can be delivered to any European country. Train **** cancelled **th***, itinerary TRBIQP. ... Change your flexible booking as many times as you need up to 14 days before departure. Our trains and your benefits. Fastest way to talk to a real Rail Europe rep. US Credit Cards booking train tickets in Europe; Euro Railways and other train travel agent web sites; Canada's Cross Country Train - "The Canadian" Train Travel Destination Experts. Ask other travelers for help with your route in our Eurail Facebook Group – you might be surprised! Some of you may be surprised to learn that we earn relatively little, and sometimes no, commission from train operators on tickets that we sell. You can help! What travel on an ICE offers. Select extension '2' for bookings and train information. Travel across Europe and discover 33 countries by train with Eurail. Comment. 0646 88 33 264. E-ticket reservations for Austrian trains, Eurail Pass holders won't be able to make seat reservations at train stations in. Lines can be busy during evenings (CET) and at weekends, so you may have to wait a while to get through. There are five types of ICE train - come and meet our fleet! FREE SHIPPING of tickets or passes is available for any bookings of $399 or more. {{translatedAttributeValidityPeriodDescription}}, {{variant.localizedTravelPackDescription}}, {{variant.localizedPassUpgradeDescription}}. ICE 1. Rail Europe, Inc. is a North American distributor of European rail products, representing over 50 railroads throughout Europe. GCEK. Book from 3 months to 1 week before departure, Collect your tickets at the station or ask about delivery. Buy train and bus tickets for the UK and Europe. Travel safely - Get the latest travel advice and booking info here ... VAT number: 791 7261 06. Sharing is what powers GetHuman's free customer service contact information and tools. When I began travelling again in 2000, I used Rail Europe to buy passes and book travel. You can buy seat reservations online for Italy, Germany, Austria, Switzerland, Sweden, and the Czech Republic. You can also pick up your reservations at main Swiss train stations. Or just take advantage of GetHuman's tools for getting attention on your issue faster: Unfortunately, Rail Europe does not offer live chat as a channel for customer service at this time. As the world start to embrace travel again, our new site makes booking speedy and smooth, while always ensuring to keep your clients safe. Get your reservation tickets straight away. For any booking under $399, shipping and handling fees for paper tickets or passes varies with location. It might be convenient and is good when it works but if there is an issue, good luck. Calls are handled by English-speaking staff at DB's call centre in Berlin. By signing up for our newsletter you agree to our terms and conditions. You can book your reservations with us in 3 easy steps: First things first – choose which Pass you're going to travel Europe with. To call from other European countries, see the contact numbers here. The results of the search will be sent to the e-mail address that you entered when you placed the order. In total, Rail Europe has 1 phone number. Discover Germany and neighbouring European countries in ICE trains or the ICE Sprinter. The reservation service is free and you only pay for the reservation fee per person, per train. Customers have reviewed it positively for its simple and clear web services and on time train schedules. Print your reservation e-tickets straight away. If you pick up your reservations at Luxembourg's main train station, you'll pay a fee of 5 euros. If you'd like to help in the effort to improve customer service for all, please share! because of the strike th... My train from London to Paris on Saturday the fourth January has been cancelled. In your email, please include the booking number for your order and the full names of all passengers traveling. Struggling to plan your journey? Below you can compare and contrast the 2 ways to contact Rail Europe by looking at which ones are the fastest and which ones other customers recommend the most for solving Rail Europe customer service issues as reported to us by the 50 million or so customers that come to GetHuman each year and share their experiences. This is possible up to 24 hours before a train's departure. Delivery costs are 8 Swiss francs. Plan in comfort and make a secure online booking. ... Book your ICE journey now . Error subscribing to the newsletter. Above are our top recommendations for how to contact Rail Europe, including their top phone number and live chat options. good answer! The ultimate guide for booking … Plus, you will have a chance of winning 2x Eurail Passes for future travel! Coronavirus (COVID-19) - For the latest updates and travel information, please visit our Coronavirus Information Center. Rail Europe Free Shipping Policy. Phone number: +49 1806 996 633 (open 24/7). Between Moscow and St Petersburg you can take the best night train in Russia ("number 1 and 2"), book 1st class to have a meal included. You can also pick up your reservations at a larger German train station. Phone number: +352 2489 2489 (open Monday-Friday from 7am to 7pm, except on national holidays) When calling you'll hear a menu in German, French, and English. Meals on the Train Booking Online Rail Europe Gift Cards Activities Gotthard Panorama Express Bicycles Cheese Train Semmering Railway Arlberg Railway ... and request the rules for the item you purchased. When I first began train travel in Europe in the 1970's/80's the Cooks Train timetable was the Bible which I carted everywhere. You will receive a PNR code which you must use to pick up and pay for your reservation at a local station ticket office, making sure to show your Eurail Pass. Please note that the DB Booking Center can't book Thalys and TGV trains. How To Use Rail Europe. So before booking them in January 2020 for my trip from Minnesota to Europe, I saw all the horrible reviews. **Advise And change boo... Our trains were cancelled during our travels through France during the strike. You can also pick up your reservations at large Austrian train stations. Rail Europe Return Policy Help with searching and booking. Had a Eurostar train cancelled for return journey from Germany via Brussels. Here you can find all offers and timetable information as well as booking options. You can buy seat reservations for most high-speed and night trains across Europe over the phone with Deutsche Bahn, ÖBB, Renfe, SBB or CFL. But I thought it'd be ok. Find alternative ways to book your seat reservations below. The cost to deliver your reservations is 3.50 euros to all countries. Book your seat reservations quickly and easily with our online tool. abalada. All major destinations are connected by long-distance night trains. 44,585 forum posts. There are no booking fees. Just take your order number to a ticket window or a self-service machine at the station. 9,999 forum posts. Select extension ‘9’ for an English menu, then ‘1’ for train information and bookings. You can make reservations on the day of travel or up to 3 months in advance. Be prepared to be flexible – if you’re traveling in summer or on popular routes, some trains might be fully booked. After this time the pre-reservation will expire. Phone number: +41 900 300 300 (open 24/7). Get your reservation tickets straight to your phone. Make a train reservation and buy train tickets online at the lowest fare. Find out everything you need to know about reservations: Where can I find the overview of reservation costs? I bought a ticket for my cousin to come from London to Newcastle. You can book the following trains in the Rail Planner App: French domestic TGV trains and Thalys trains, Eurostar trains (linking London to mainland Europe). Read more. Geneva to Paris. Launched in 1994, Eurostar is the high-speed train operating between the UK and mainland Europe. Book European train tickets online, view maps & destinations, check train times & more. Phone number: +352 2489 2489 (open Monday-Friday from 7am to 7pm, except on national holidays). Choose where you want to go and check whether you need to reserve a seat. * Learn more. I am a travel agent, have had an account with rail europe but haven't used it lately... Hi there! While 800-622-8600 is Rail … Russia has an extensive rail network. Don't use Rail Europe. You can buy seat reservations at many station ticket offices while you’re on your travels. Check out Trainline’s guide to the most underrated tourist attractions in Europe. It represents over 35 European railroads across the continent. Contacting Rail Europe - by phone or otherwise. Select extension '2' for bookings and train information. Please note that a pre-reservation is not the same as a reservation. The Swiss SBB booking center can deliver your reservations to all European countries. You can contact Rail Europe across the following mediums: Phone, Web. Simple, fast booking. Europes biggest online travel booking tool: Information, train tickets for Germany and Europa, online-tickets, cheap offers for holidays and travelling. It's not always clear what is the best way to talk to Rail Europe representatives, so we started compiling this information built from suggestions from the customer community. 33 articles Your Tickets. Eurostar specialises in speedy travel, air-conditioned comfort, easy check-in and ultra-reliable trains that travel through the Channel Tunnel to Amsterdam, Brussels and Paris.. Eurostar can travel at a speed of up to 300km/h, with many trains leaving London St Pancras everyday … The booking center can deliver your reservations to any country of your choice for 5 euros. Contacting Rail Europe - by phone or otherwise. Find your booking reference . I booked two tickets from paris to lyon on the *st of january. Travel from Moscow to Irkutsk in 4 days or to Vladiwostok in 7 or 8 days. Please keep sharing your experiences so we can continue to improve this free resource. From February 2020, reservations for domestic and long-distance trains in Spain can only be made locally at the ticket desk of a Spanish Long Distance railway station. Come and discover the Rail Europe offers, join us!